We know you have choices when it comes to your healthcare. And when you choose Seneca Healthcare District, we are committed to offering the highest quality care and best experience from the moment you walk in the door, throughout your visit and post-visit experience. This commitment to you, the communities we serve, is part of our dedication to commitment, community, and tradition. Learn more about our Core Values.

Read Your Rights

We want you to understand your rights and responsibilities while under our care. Read about them in the link below. The Privacy Packet includes Patient Rights Contact Information, Notice of Privacy Practices, Notice to Consumer, No Surprise Act, Good Faith Estimate, and Patient Rights (English) and Spanish versions [Derechos del Paciente (Spanish)]

File A Grievance

If you want to file a grievance with this hospital, you may do so by writing or calling:

Compliance Officer
Seneca Healthcare District
P.O. Box 737
Chester, CA 96020
(833) 227-3743 or email: patientrights@senecahospital.org

File A Complaint

If you received care in California at Seneca Healthcare District and you would like to file a complaint in California, you may do so by writing or calling:

California Department of Public Health
126 Mission Ranch Blvd.
Chico, CA 95926
(855) 804-4205
or online: CDPH website