Thank you for the opportunity to care for you and your loved ones.  In an effort to better serve our patients and community, on June 3rd, 2023, Seneca switched to a new electronic health records system called Cerner Community Works.  During this conversion, we experienced issues with patient billing statements and chose to pause the mailing of statements until the problems were resolved. Patients and responsible parties could, and can, still view their information through the online patient portal.  We believe the issues have been resolved and sending patient statements has resumed as of June 28, 2024, and the internal collections cycle will start over.  We understand you may have questions. If you have any questions, or concerns or need to discuss payment plan options, please call our contracted billing office at 1 (844) 951-7275.  Thank you again for choosing Seneca Healthcare District, and we look forward to helping you with any future needs.


Seneca Healthcare District

Finance Department