FOR IMMEDIATE RELEASE
Chester, CA – March 28, 2025 – Seneca Healthcare District (SHD) continues to set the standard for exceptional patient care in the Lake Almanor area and surrounding communities. The district’s unwavering commitment to improvement and excellence has once again been highlighted through heartfelt testimonials from grateful patients.
In recent interviews conducted by SHD’s marketing team, two patients shared their transformative experiences at Seneca Healthcare District. One patient, who had previously been terrified of hospital visits due to past experiences, described her time at Seneca as “walking out of hell and into heaven.” She praised the phenomenal care and the compassionate, professional manner in which the staff treated her, making her stay not only bearable but uplifting.
Another patient, a gentleman who had been apprehensive due to negative rumors about hospital care, expressed his complete satisfaction with his visit. He described feeling “pleased as punch” with the care, food, and overall experience at Seneca, stating that he would not hesitate to return if needed.
While also heartwarming, these testimonials are a testament to SHD’s continuous efforts to improve and strive to be the provider of choice for the Lake Almanor area and surrounding communities. Leadership at Seneca Healthcare District attributes this success to the dedication and professionalism of their staff, who consistently go above and beyond to ensure patient satisfaction.
Recent statistics further underscore the district’s success in patient care. According to the latest patient satisfaction survey, 92% of patients reported being highly satisfied with the care they received. Additionally, 89% of patients expressed confidence in the medical staff’s expertise and professionalism. These impressive figures reflect the district’s commitment to maintaining high standards and continuously improving services.
“We are deeply grateful for the trust and faith our community places in us,” said Shawn McKenzie, CEO of Seneca Healthcare District. “Your feedback is invaluable as it helps us encourage positive behavior and make necessary improvements. We are committed to listening to our community and continuously enhancing our care to meet your needs.”
Seneca Healthcare District encourages community members to share their experiences and feedback. This collaborative approach allows the district to identify areas for improvement and celebrate the exceptional work of their staff.
As Seneca Healthcare District continues to evolve and expand, including the upcoming new Lake Almanor Community Hospital, the focus remains on providing high quality medical care and fostering a supportive, caring environment for all patients.
Thank you, Lake Almanor community, for your continued support and partnership. Together, we are committed to improving health for all.
For more information or to provide feedback, please visit Seneca Healthcare District’s website: senecahospital.org or contact the administration team by calling 1(833) 227-3743.
About Seneca Healthcare District: SHD’s mission is to provide community members and visitors with outstanding healthcare services and quality care through dedicated and compassionate staff, providers, and innovative technology. Our commitment to the communities around us is to create an atmosphere that promotes wellness and healing.
